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- If we need a 24V output power supply, but GREEGOO does not have this model, can we use two 12V power supplies connecting in series instead of one 24V power supply?

YES, basically you can do this to get the right output voltage, but be careful that the rated output current of the series system should be the rating of the minimum one in these series connected power supplies. Furthermore, we like you to parallel a diode at the output of power supply to prevent possible damage of internal capacitors.

- If we need a 600W output, can we use two units of GS-320 connected in parallel?

No, you can not do this connection because GS-320 is not equipped with the parallel function. When two power supplies are connected in parallel, the one with higher output voltage will share more loading and deliver more (even "all") power to the load and cause these two power supplies to be unbalanced. We suggest using PSP-300 or PSP-500 because it is equipped with the current sharing function.

- Why I can not turn on the power supply smoothly when the loads are motors, light bulbs or capacitive loads?

If you connect the smps. to motors, light bulbs, or high capacitive loads, you will have a high output surge current when you turn on the smps. and this high surge current will cause failure of start up. We suggest using smps. with constant current limiting protection to deal with these loads.

- During the operation of GREEGOO power supply, there is some leakage current on the case. Is this normal? Will this leakage current hurt human body?

Due to the requirement of EMI, there will be some Y capacitors between line and neutral to the FG (case) to improve EMC. These Y capacitors will cause some leakage current flow from line or neutral to the case (normally case will be connected to earth ground). For example, IEC-60950-1 requires that this current should be less than 3.5mA for IT equipment, so basically the leakage current you find on the case will not hurt human body. Proper connection to Earth ground will solve the leakage current problem.

- What is "Inrush Current"? What will we notice?

At input side, there will be (1/2 ~1 cycle, ex. 1/120 ~ 1/60 seconds for 60 Hz AC source) large pulse current (20~60A based on the design of smps.) at the moment of power on and then back to normal rating. This "Inrush Current" will appear every time you turn on the power. Although it will not damage the power supply, we suggest not turning the power supply ON/OFF very quickly within a short time. Besides, if there are several power supplies turning on at the same time, the dispatching system of AC source may shut off and go into protection mode because of the huge inrush current. It is suggested that these power supplies start up one by one or use the remote control function of smps. to turn them on/off.

- What is PFC?

PFC stands for Power Factor Correction. The purpose of PFC is to improve the ratio of apparent power and real power. The power factor is only 0.4~0.6 in non-PFC models. In PFC models, the power factor can reach above 0.95. The calculation formulas are as below:
Apparent Power=Input Voltage x Input Current (VA)
Real Power= Input Voltage x Input Current x Power Factor (W)
From the environment friendly point, the electric power plant needs to generate a power which is higher than apparent power in order to steadily provide electricity to the market. The real usage of electricity should be defined by real power. Assuming the power factor is 0.5, the power plant needs to produce more than 2VA to satisfy 1W real power. On the contrary, if the power factor is 0.95, the power plant only needs to generate more than 1.06VA to provide 1W real power need. It will be more effective.